TERMS AND SERVICE

Terms of Service

Last Updated: April 1, 2025

Welcome to North Star Homes (“Company,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of our roofing services (the “Services”). By engaging our Services, you agree to these Terms. If you do not agree with these Terms, you should not use our Services.

1. Scope of Services

We provide roofing installation, repair, maintenance, and related services as agreed upon in a written estimate or contract. The scope, specifications, and estimated timelines for your project will be outlined in a separate proposal or contract provided before work begins.

2. Estimates and Contracts

All estimates provided are valid for 30 days from the date issued. Estimates are not binding until a formal contract is signed by both parties. Any changes to the scope of work must be approved in writing by both parties and may result in additional charges.

3. Payment Terms

Payments are due as outlined in the contract. We require a 30% deposit before work commences, with the remaining balance due upon completion of services. Late payments may incur interest at a rate of 5% per month.

4. Warranties

We provide a limited workmanship warranty of 1 year workmanship warranty and up to 15 years depending on product selection from the date of project completion. Manufacturer warranties apply to materials used. Warranty claims must be reported to us in writing within the warranty period.

5. Liability

We are not liable for damages caused by factors outside of our control, including but not limited to weather events, pre-existing conditions of the structure, or negligence by the client. Our liability is limited to the amount paid for the Services.

6. Termination

Either party may terminate the contract by providing written notice. If termination is initiated by the client before work commences, we may retain the deposit to cover administrative and scheduling expenses.

7. Dispute Resolution

Any disputes arising from these Terms or our Services shall be resolved through binding arbitration under the rules of American Arbitration Association (AAA) in the state of FL.

8. Governing Law

These Terms are governed by the laws of the state of FL, without regard to its conflict of laws principles.

9. Changes to Terms

We reserve the right to update these Terms at any time. Changes will be effective upon posting the revised Terms on our website or providing you with written notice.

10. Contact Us

If you have any questions about these Terms, please contact us at [email protected] engaging our Services, you acknowledge that you have read, understood, and agree to these Terms of Service.